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Security Promise

Thingstream takes security issues extremely seriously and welcomes feedback from security researchers in order to improve the security of its products and services. We operate a policy of coordinated disclosure for dealing with reports of security vulnerabilities and issues.

To privately report a suspected security issue to us, please send an email to, providing as much detail as you can, or use the form on this page. We will respond to you as soon as possible. If the suspected security issue is confirmed, we will then come back to you with an estimate of how long the issue will take to fix. Once the fix is available, we will notify you and recognise your efforts on this page.