Carefully review this Statement. It is effective and current as of September 1, 2017. We will amend it from time to time as our technology, services, features and business models change.
When you register for a domain in Thingstream, you provide us a user name (real or fictional), domain name (real or fictional), user ID (your email address), and a password. We process this information for authentication purposes and to send you information about our terms, our services and marketing under certain circumstances. If you contact us with questions or respond to our emails, you may be disclosing additional information at your own choice. We are not currently asking for your real name or trying to identify you. You can use a fictional name in your user name, domain name and email address.
When you connect a device to Thingstream, we process and deliver your messages. In this context, we receive information about your device, software, who you communicate with, message content and locations. Our browser-based portal also places cookies as necessary to provide functionality to you. We associate usage data with your user ID (your email address) and your Thingstream domain, but not your real name, unless you provide us your real name at your own choice as user name. or your real name is discernible in your email address. We process usage information to deliver, improve and optimize our Thingstream service, to protect you, us and other users from fraud and misuse, and to determine what information, features, promotional information and other services you need or may be interested in.
Data retention and access
Thingstream AG is headquartered in Switzerland. We use servers, routers and other communication equipment in the United States and other countries to operate and deliver Thingstream. We retain account and usage data as long as required by applicable law. Beyond required retention periods, we may keep data as long as permitted by law. To access your account data, see the Manage Domain page in the portal. If your Thingstream service is terminated or expires, your account we be deactivated immediately upon termination or expiration. We will also delete your account data from our archives within 30 days to 12 months.
We do not disclose your individual account or usage data to third parties, except as follows:
- With your consent.
- With third parties that provide goods, services or separate content, but only if you subscribe for such or affirmatively join groups that provide those goods, services or separate content.
- We will disclose data as required by law or to protect you, other users, us or third parties from harm, including fraud, data security breaches or where someone’s physical safety seems at risk.
- In a reorganization or sale of our company or assets, your data may be transferred, subject to the acquirer accepting the commitments made in this Statement and compliance with applicable law.
We take required steps to protect messages and data loss, misuse, and unauthorised access. But, no Internet transmission is ever completely secure or error-free.
You can opt out of marketing messages and set your communication and privacy preferences by contacting us at firstname.lastname@example.org. You can terminate the Thingstream service in accordance with the terms and conditions which govern its use (whether click through electronic terms or a negotiated agreement with Thingstream).
Questions, Requests, Rights
If you have any questions or requests, please contact us at email@example.com. Under the laws in your country, you may have a right to access information that we have about you, to correct such information and to request the deletion of your personal data in accordance with applicable law. You may also be entitled to object to certain data processing activities or to revoke consent previously granted, to the extent permitted by local law.